Ads for things we actually like


  • click for davide torchio discount details

  • summer soles

Categories

« Doy. | Main | "Beauty takes work" »

January 10, 2007

Comments

whitepoppy

oh my god that is terrible. I can't believe that such an established oneline retailer can a) have an out of date phone number on their site
and
b) refuse to ship your purchases anywhere you god darn like!!

You have sympathies!

crazymutha

I just placed an order not too long ago on the US site with my UK card and had no problems. Sorry you had such a bad time, but I don't think that's the norm. But, you've got the right to be frustrated. :(

Director of Customer Operations, figleaves.com

Following this feedback, the restriction on having to have a US billing and delivery address to order on the Figleaves US website has now been removed.

We have also monitored the customer service phone number and it has been working correctly so this may have been an isolated problem.

We're sorry for any inconvenience that has been caused.

Jackie Danicki

Thanks, Nigel! That rocks!

The comments to this entry are closed.

About


  • What do you get when you throw a true beauty obsessive in New York together with a veteran beauty journalist in LA? Not much room on the bathroom shelves, that's for sure. Make-up, hair products, skincare, perfume, salons, spas, luxury hotels with toiletries and treatments that make us never want to go home - if we've left anything out, you can pry our mirrors from our cold, dead, perfectly manicured hands.
  • Who are Jack and Hill?


  • Banner photography by Philip Littell, logo by Monica McGregor