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January 10, 2007



oh my god that is terrible. I can't believe that such an established oneline retailer can a) have an out of date phone number on their site
b) refuse to ship your purchases anywhere you god darn like!!

You have sympathies!


I just placed an order not too long ago on the US site with my UK card and had no problems. Sorry you had such a bad time, but I don't think that's the norm. But, you've got the right to be frustrated. :(

Director of Customer Operations,

Following this feedback, the restriction on having to have a US billing and delivery address to order on the Figleaves US website has now been removed.

We have also monitored the customer service phone number and it has been working correctly so this may have been an isolated problem.

We're sorry for any inconvenience that has been caused.

Jackie Danicki

Thanks, Nigel! That rocks!

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