I'm sharing a hotel room with my friend (and Hillary's sister-in-law) Nancy Rommelmann here in LA. Nancy runs out for her morning coffee before she does anything; she and her husband Din (Hill's brother) own the amazing Ristretto Roasters. On the road, though, she settles for Coffee Bean & Tea Leaf.
This morning, she came back and announced, "Jack, I think I have a blog post for you!" This was it: She was given this full size CO Bigelow lip balm with her coffee this morning. The guy in front of her didn't get any. We were both impressed that Coffee Bean actually gives their employees the autonomy to use their noggins and decide which customers would most appreciate this freebie. The lip balm's not bad either, though Hillary found it way too intensely minty. (Coincidentally, I tried CO Bigelow My Favorite Lip Balm on Sunday and thought it was pretty good.)